fa888 Terms and Conditions

General Terms

fa888 ("we", "our", "platform") is an online gaming service provider. These terms and conditions ("Terms") apply to the fa888 website, mobile application, and all related services ("Services").

By using our services, you are entering into a legally binding agreement with these terms. If you do not agree with any part of these terms, please refrain from using our platform.

fa888 reserves the right to modify these terms at any time. Continued use of the platform after updated terms are published will be considered acceptance of the updated terms.

Account Registration

2.1 Registration Requirements

A valid account is required to enjoy all gaming services on fa888. During registration you must provide accurate and complete information, including:

• Your full legal name
• A valid email address
• Date of birth (for age verification)
• Current address in Bangladesh
• Mobile number

2.2 One Person, One Account

Each user may open only one account. If multiple accounts belonging to the same person are found, all accounts may be terminated and any funds or bonuses held may be forfeited.

2.3 Account Security

It is your responsibility to keep your account password and login details confidential. If you suspect unauthorized access to your account, notify our support team immediately. fa888 will not be liable for any loss caused by third-party use.

Age Verification and Identity Confirmation

All fa888 services are for individuals aged 21 and above only. Providing a false age during registration is strictly prohibited and may result in legal action.

fa888 may at any time request the following documents to verify a user's identity and age:

• National ID Card (NID)
• Passport
• Driving License
• Birth Registration Certificate (as additional proof)

Withdrawal privileges may be suspended until verification is complete. We store user information securely and confidentially.

Deposit and Withdrawal Policy

4.1 Deposit Terms

The following payment methods may be used to deposit funds at fa888: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳300 for each method.

• Deposits may only be made from an account held in your own name
• Deposits through third parties are strictly prohibited
• Deposited funds are generally credited to the account instantly

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals may only be made through the same method used for the deposit.

• Account identity verification must be completed before withdrawal
• Wagering requirements must be met before withdrawing bonus funds
• Withdrawals may be temporarily suspended in cases of suspicious activity

4.3 Transaction Rejection

fa888 reserves the right to reject or cancel any transaction if it appears that irregular or fraudulent activity is taking place on the account.

Bonus and Promotion Terms

5.1 Welcome Bonus

New users may receive a 150% welcome bonus on their first deposit, up to a maximum of ৳20,000. The following conditions must be met to receive this bonus:

• The bonus amount must be wagered 20 times (20x) before withdrawal
• The welcome bonus may only be received once
• The conditions must be met within the specified time limit for claiming the bonus
• Claiming bonuses through multiple accounts is prohibited

5.2 Other Promotions

fa888 occasionally offers special promotional offers, such as cashback, reload bonuses, and VIP rewards. Each promotion's own terms and conditions will apply, which will be clearly stated at the time the offer is published.

5.3 VIP Program

fa888's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Players can advance to higher tiers through regular play and receive weekly cashback benefits — up to 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, and 1.2% at Platinum.

Gaming Policy and Fair Play

fa888 is committed to ensuring fairness and transparency across all gaming services. Our games are operated using verified Random Number Generator (RNG) technology.

Any interference by a person or software in determining game outcomes is completely prohibited. In the event of network issues or technical errors during a game, our designated dispute resolution process will be followed.

In any gaming dispute, the logs recorded in the fa888 system will be considered final evidence. If a user raises an objection about a game outcome, please contact the support team — we will complete the investigation within a maximum of 72 hours.

Responsible Gaming Policy

fa888 gives the highest priority to responsible gaming. We believe that gaming is a form of entertainment and should never be a cause of financial or mental distress.

• Users may set their own daily, weekly, or monthly deposit limits
• Temporary or permanent self-exclusion is available
• The account can be temporarily paused at any time by contacting the support team
• We actively direct problem gamblers toward professional support

For more information, please read our Responsible Gaming page.

Prohibited Activities

The following activities are strictly prohibited on the fa888 platform:

• Creating or operating multiple accounts
• Using false or fraudulent identity documents
• Strategic manipulation for the purpose of obtaining bonuses (bonus abuse)
• Playing games using automated bots or software
• Hacking or using unauthorized technology on the platform
• Using the platform for the purpose of money laundering
• Threatening or harassing other users
• Playing games or managing an account on behalf of a minor

If any such activity is detected, the account will be immediately suspended or terminated and the associated funds may be forfeited.

Intellectual Property

The fa888 website, logo, designs, graphics, software, and all content are intellectual property under the exclusive ownership of fa888. Under no circumstances may a user:

• Copy, modify, or distribute any content from the platform
• Use the fa888 brand name or logo for commercial purposes
• Reverse engineer the platform's software or source code

Viewing and enjoying the platform's content for personal and non-commercial purposes is permitted.

Limitation of Liability

fa888 always strives to provide reliable and uninterrupted service. However, fa888's liability is limited in the following cases:

• Inconvenience caused by technical errors or server downtime
• Impact on game outcomes due to internet connection loss
• Failure or delay of third-party payment gateways
• Service interruption due to force majeure

Under no circumstances will fa888 be liable for indirect damages, lost profits, or consequential losses.

Account Suspension & Cancellation

fa888 reserves the right to suspend or permanently cancel any account without prior notice in the following cases:

• Serious violation of these terms and conditions
• Fraudulent activity or providing false information
• Failure to verify age
• Suspicion of money laundering
• Long-term inactive account (more than 12 months)

Users may also request account closure at any time. Any valid withdrawable balance will be returned even after account cancellation, unless a breach of terms has been proven.

Privacy Protection

fa888 takes the privacy of users' personal information very seriously. We keep all data secure using SSL encryption technology. Your information will be used solely for the purpose of providing our services.

For more details, please read our Privacy Policy.

Right to Amend Terms and Conditions

fa888 reserves the right to change, amend, or update these rules and terms and conditions at any time. For important changes, we will notify users via email or through a notification on the platform.

Continued use of the platform after any changes will be considered as your acceptance of the updated terms and conditions. You are therefore advised to visit this page regularly.

Contact & Support

If you have any questions or concerns regarding these rules and terms and conditions, please contact us:

Our support team is ready to answer any of your questions seven days a week, twenty-four hours a day.